Frequently Asked Questions
What is Box of Happies?
Box of Happies is a monthly subscription box of unique handmade products. Each month, you can expect to receive 4 to 6 handmade surprises packaged in a nifty reusable plastic container.
What are “Happies?”
“Happies” are items that cheer you up and put a smile on your face. That being said, who wouldn’t want a box full? At Box of Happies, we work hard to provide quality products that are designed to make you smile because they are handmade by talented artisans who are passionate about their handicrafts.
What's included in my Box of Happies?
It’s a surprise! That’s what makes Box of Happies unique and fun. We only provide top quality handicrafts from talented artists across the United States. You can expect to receive 4 to 6 handmade products from artists who specialize in one or more of the following categories: jewelry, accessories, stationary, bath & body, and home goods.
Will my Box of Happies be a good value?
Absolutely! The handmade products you receive will have a retail value equal to or (often times) surpassing the price you paid for your Box of Happies.
I'm an artist. How can I have my handmade products featured in a Box of Happies?
We love our artists! We can't wait to feature you in one of our upcoming Box of Happies. Apply here: http://www.123contactform.com/form-593890/Artist-Application
If I buy a Box of Happies, will I be billed monthly?
No – all of our subscriptions are prepaid, and your credit card will be charged the full amount at the time of purchase. There are no recurring charges (and that's the way - uh huh, uh huh - we like it, uh huh, uh huh!)
Can I cancel my subscription?
Prepaid subscriptions cannot be canceled or refunded (but we can assure you that you'll want these happies to be sent to you FOR-EV-ER).
Is sales tax charged?
Because Box of Happies is headquartered in Atlanta, GA, we must charge a sales tax of 7% on the subscription price to all shipments being sent to Georgia residents. For all you other (lucky) states, sales tax is not charged.
When will I receive my Box of Happies?
All orders are shipped on the 25th of the month (this includes boxes, grab bags, add-ons, everything). All orders placed after the 25th of the month will be processed and shipped out in a batch the following month on the 25th. You can expect to receive your order on or before the last day of the month. If you do not receive by the end of the calendar month, please contact us and we will more more than happy to look into the shipping delay for you: firstname.lastname@example.org
How much does shipping cost?
We offer FREE SHIPPING on all of our pre-paid Box of Happies subscriptions!
How will my Box of Happies ship?
Your Box of Happies will ship via USPS First Class Mail.
Where do you ship?
We currently ship anywhere in the continental United States (Domestic and APO/FPO/DPO Mail)
Do you ship Internationally?
At this time, we do not ship to international locations other than U.S. Territories and Military APO/FPO addresses.
What if my box was damaged or lost?
Sorry about that! Please note that we have access to tracking for all packages that we ship out. If you receive a broken or damaged item, please contact email@example.com with pictures for our records, and we will work with you to resolve the problem. Please be aware that all of our products are handmade by artists, so a slight variation in color and/or construction is normal.
How do I send a Box of Happies as a gift?
How thoughtful of you! When you go to checkout, you will be prompted to input a shipping address. Simply input the recipient's address (no need to input your personal address), and voila! The recipient will have a Box of Happies shipped to them for the month/months selected.
What if I don't like one or more of the products that I receive?
We scour the handmade marketplace to bring you top notch handicrafts of excellent quality. Due to the nature of our business as a "surprise" subscription box, we do not currently offer refunds or exchanges. However, we do understand that different people have different tastes. That is why we provide several handmade products per box. If for some reason you receive an item that you do not like, our suggestion would be that these products make excellent gifts for friends, family members, and co-workers. Be creative – these products make great add-ons to birthday gifts and gift baskets! Turn someone’s frown upside down with a handmade happy… Your secret is safe with us : )