Frequently Asked Questions

Box of Happies is a fun and unique subscription box of 4 to 6 fabulous handmade products shipped to you each month in a reusable plastic craft box! Each month, you can expect to receive a box full of wonderful handmade surprises from talented artists across the nation: handmade jewelry, accessories, candles, soaps, home decor, bath & body, office, and much, much more! Give the gift of handmade and put a smile on a loved one’s face with a Box of Happies!
 

In addition to the 4 to 6 lovely handmade surprises you will receive each month, you have the option to supplement your Box of Happies with additional handcrafted items.  Include a fabulous piece of handmade jewelry, a bar of handmade soap, or a deliciously scented candle to make your Box of Happies extra special!

What is Box of Happies? 

Box of Happies is a monthly subscription box of unique handmade products.  Each month, you can expect to receive 4 to 6 handmade surprises packaged in a nifty reusable plastic container. 

What are “Happies?” 

“Happies” are items that cheer you up and put a smile on your face. That being said, who wouldn’t want a box full?  At Box of Happies, we work hard to provide quality products that are designed to make you smile because they are handmade by talented artisans who are passionate about their handicrafts.   

What's included in my Box of Happies? 

It’s a surprise!  That’s what makes Box of Happies unique and fun.  We only provide top quality handicrafts from talented artists across the United States.  You can expect to receive 4 to 6 handmade products from artists who specialize in one or more of the following categories:  jewelry, accessories, stationary, bath & body, and home goods. 

Will my Box of Happies be a good value?

Absolutely!  The handmade products you receive will have a retail value equal to or (often times) surpassing the price you paid for your Box of Happies.   

I'm an artist. How can I have my handmade products featured in a Box of Happies? 

We love our artists!  We can't wait to feature you in one of our upcoming Box of Happies. Please email us: boxofhappies@gmail.com  

SHIPPING 

When will I receive my Box of Happies? 

All orders are shipped on the 25th of the month (this includes boxes, grab bags, add-ons, everything).  All orders placed after the 25th of the month will be processed and shipped out in a batch the following month on the 25th.  You can expect to receive your order on or before the last day of the month (within the U.S. -- please allow for additional time if you are an international buyer). If you do not receive by the end of the calendar month, please contact us and we will more more than happy to look into the shipping delay for you:  boxofhappies@gmail.com 

How much does shipping cost? 

We offer FREE SHIPPING on all of our Box of Happies subscriptions and products if you are within the continental United States.  International shipping prices vary by location.

How will my Box of Happies ship? 

Your Box of Happies will ship via USPS First Class Mail. 

ADDITIONAL POLICY 

What if my box was damaged or lost?

Sorry about that!  Please note that we have access to tracking for all packages that we ship out.  If you receive a broken or damaged item, please contact boxofhappies@gmail.com with pictures for our records, and we will work with you to resolve the problem.  Please note that all of our products are handmade by artists, so a slight variation in color and/or construction is normal. 

How do I send a Box of Happies as a gift? 

How thoughtful of you!  When you go to checkout, you will be prompted to input a shipping address.  Simply input the recipient's address (no need to input your personal address), and voila!  The recipient will have a Box of Happies shipped to them for the month/months selected.   

What if I don't like one or more of the products that I receive? 

We scour the handmade marketplace to bring you top notch handicrafts of excellent quality.  Due to the nature of our business as a "surprise" subscription box, we do not currently offer refunds or exchanges.  However, we do understand that different people have different tastes.  That is why we provide several handmade products per box.  If for some reason you receive an item that you do not like, our suggestion would be that these products make excellent gifts for friends, family members, and co-workers. Be creative – these products make great add-ons to birthday gifts and gift baskets!  Turn someone’s frown upside down with a handmade happy… Your secret is safe with us : )